1) What payment methods do you accept?
2) Is there a minimum order?
3) How are your products sold?
4) When will my account be charged?
5) Do my billing and shipping addresses have to match?
6) Can you give me a fabric quote?
7) Am I eligible for a discount?
8) My credit card appears to have been charged twice.
9) How long does it take to receive a refund?
What payment methods do you accept?
When ordering over our website, we accept Visa, Mastercard, Discover, and American Express. If you would like to pay by check or money order, simply proceed with the checkout process over our site and select any payment option on page 2. Continue to page 3 to review your order details and final cost. Print this page along with your check or money order payment and mail to Warehouse Fabrics Inc; 1726 US Hwy 43; Winfield, AL 35594. If you prefer COD shipments, please call us @ (205) 487-8040 to place your order. However, we require payment by cashiers check or money order for all COD shipments.
How are your products sold?
All of our fabric and fringe is priced and sold per yard. A quantity of "1" is equal to 1 yard; a quantity of "2" is equal to 2 yards, etc. Items other than fabric or fringe is sold per each.
When will my account be charged?
To practice good business, we will not charge your credit card until your order ships. This ensures that you are only being charged for the items you receive in case of any out of stock or backorder issues. If you do your banking online, you may notice that the amount of your order value shows up in your unavailable balance detail. This does not mean that we have already charged your account. This simply means that this amount was approved by your bank and has been reserved for your order. We will not actually finalize this transaction until your order ships.
Do my billing and shipping addresses have to match?
No they do not. However, it is extremely important that your billing address matches the address on file with your credit card bank. If this information matches, we will ship your order to the address of your choice as long as it within the USA.
Can you give me a fabric quote?
If you need a fabric quote for a Richloom Fabric that has not been discontinued, we can indeed. However, if you need a quote for another fabric in which you have the manufacturer's name and stock or item number, we are unable to help. On the other hand, if your search does not include a particular manufacturer and your options are open, please feel free to contact us with details.
Am I eligible for a discount?
Maybe.... If you have a tax number related to fabric, please create an account AND fill out our Wholesale Request Form for information. We are also pleased to offer schools and churches a discount on most items that are not already discounted or on clearance. To place an order for a church or school, please call us at (205) 487-8040 to receive your discount. .
How long does it take to receive a refund?
We try to process refunds within 2 weeks after receiving a return. You will receive confirmation in the mail after your refund has been completed. Please note that we can only refund what we receive so it is a good idea to keep all tracking numbers or request delivery confirmation.